FAQs

📸 What kind of photos should I upload?

• Clear, high-resolution photos work best.
• Avoid blurry, dark, or zoomed-in screenshots.

⏱️ How long does my order take?

• Processing: 2–5 business days
• Shipping: depends on your location in Australia

🚚 Do you ship Australia-wide?

• Yes! We ship across Australia.

💳 What payment methods do you accept?

We accept:

• PayID
• Credit/Debit cards (via Shopify)

🔁 Do you offer refunds or returns?

• As items are personalized, we don’t accept returns.
• However, if there is an issue with your order, please contact us and we’ll make it right.

📦 Can I send magnets as a gift?

• Yes! Just let us know and we can package it nicely 🤎

📩 How do I contact you?

You can reach us via:

• Instagram: @ohsnapmagnetsbykk
• Contact page on our website